Patient Advice & Support Service

Patient Advice & Support Service

Free, confidential, & independent advice & support for patients of the NHS in Scotland.

Do you want to raise concerns about your NHS treatment?
Do you have comments or feedback that could benefit others with their NHS treatment? 

We can help you do exactly that

PASS can help you:

  • Help you to give feedback or comments, raise concerns, or make complaints about the treatment you have received from the NHS. 
  • Help you to prepare if the NHS offers a meeting to discuss a complaint or concern.
  • Help you write letters and make phone calls. 
  • Help you access your medical and clinical records. 
  • Help you to understand your options with regard to treatment, care and support